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Welcome to Amber Homeloans

Amber Homeloans are committed to providing a high quality service, support to customers facing payment difficulties and continued compliance with the Financial Conduct Authority guidelines on Treating Customers Fairly.

Potential Interest Rate Changes

As a responsible lender Amber are preparing our customers for any potential future interest rate rises

As an example based on an average interest only mortgage with a balance of £135,000, and a general interest rate of 4.2%, if rates increase by 1% then the monthly payments will go up by approximately £113.00. Rates may however, increase by much more than this over time.

If you foresee any difficulties in making your mortgage payments, you can contact Amber on 0345 602 0750. Alternatively select the 'Payment Difficulties' options below to see what assistance is available.

Payment Protection Insurance for Mortgages - (M) PPI

MPPI is designed to protect you against loss of income by helping you meet your mortgage payments should you become unable to work because of an accident, illness or unemployment. If you have held a MPPI policy but believe it was mis-sold you should direct your enquiry to the intermediary or mortgage broker who advised or arranged the policy with your mortgage. Amber Homeloans Ltd did not provide any advice on the sale of (M)PPI policies.

Payment Difficulties

If you are experiencing difficulties maintaining your mortgage payments.

Click here to see how we can help

Treating Customers Fairly

See our TCF charter and read about Amber's continued commitment to Treating Customers Fairly

Our Charter


View the answers to some of the most popular customer queries

Find out more

Making a Complaint

Our dedicated Customer response team will work with you to resolve any issues.

Internal Complaints procedure

27 November 2015

Contact Us

Call us on 0345 602 0750*

Fax us on 0345 602 0738

Our lines are open:

Monday - Friday
9:00 - 17:00 Customer Contact Centre

8:30 - 20:00 Credit Management Department

Our Interest Rates





Bank of England Base Rate


Historical Interest Rates

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*Calls may be recorded for training, monitoring and regulatory record keeping purposes
Amber Homeloans Ltd is authorised and regulated by the Financial Conduct Authority under registration number 306346
Registered office: The Bailey, Skipton, North Yorkshire, BD23 1DN Registered in England and Wales number 2819645
Subject to status and valuation. Amber requires a first mortgage on the property. Minimum age 18 years. Site intended for UK residents only.